
In this month’s event, we’re diving into the world of Product Operations where we explore the increasingly integral role of product operations in modern organizations. This event is designed for anyone looking to understand, initiate, or scale product operations effectively.
- Define Product Operations: Grasp the role and importance in modern businesses.
- Value Insights: Discover how product ops enhance creation, shape perceptions, and improve metrics.
- Starting Product Ops: Get actionable advice for launching product ops, with or without formal structures.
- Scaling Strategies: Learn methods to expand product operations within existing frameworks.
And much more
Speakers:
- Hugh Theodore, Senior Director, Product Insights & Analytics, Ceridian
- May Wong, Product TO, Product Ops Consultant
- Moderator: Stacey Feero, Formerly, VP Product & Client Experience, Versett
For the full speaker bios, scroll to the bottom of the page.
Event Tickets
This event is open to everyone! TPMA is now free to join, and membership is required to attend.
In-person attendance is $15 to cover food/drink costs and online participation is free. YouTube LIVE details will be sent in a reminder email before the event.
Your event ticket includes a free drink and a selection of light eats.
Event Location
Hybrid: In-person @ Intelliware (200 Adelaide W, Toronto, ON) or Online via YouTube Live
The event space is on the second-floor. For accessibility concerns, please contact us at info@tpma.ca.

Intelliware is a business and technology consulting company headquartered in Toronto, Canada. Intelliware is a leader in Agile software development practices which ensures the delivery of timely, high-quality solutions for clients. Intelliware is engaged as a delivery partner by a wide range of national and global organizations in sectors that span Financial Services, Healthcare, ICT, Retail, Manufacturing, and Government. For over 32 years, Intelliware has provided custom software development and digital engineering solutions that enable organizations to solve complex challenges and accelerate their business goals.
Event Agenda:
- 5:30 - 6:00pm: Networking (in-person only)
- 6:00 - 7:15pm: Hybrid program (all speakers in-person) Note: this is the only online portion of the event
- 7:15 - 8:00pm: Networking (in-person only)
Speaker Bios
Hugh Theodore, Senior Director, Product Insights & Analytics, Ceridian
Hugh Theodore is a seasoned product leader and product operations evangelist. His experience spans roles in agency, start-ups, scale-ups, and large enterprise, cutting across multiple industries. This breadth of experience has shaped his approach to creating products and systems that enable better business outcomes.
May Wong, Product TO, Product Ops Consultant
May is a product operations specialist who partners with product leaders to evolve and scale the product management discipline and the context in which we build products. May is the organizer of ProductTO and evangelizes product context and operational leadership through the Product Conversations webcast and occasionally their blog Context Soup. May is also a board member with the Ontario Digital Literacy and Access Network.
Moderator: Stacey Feero, Formerly, VP Product & Client Experience, Versett
Stacey Feero is a product leader who has been building digital products over the last fifteen years. Most recently, she was the VP of Product & Client Experience at Versett and prior to that has built products for Loblaw Digital, TWG and Postmedia. She is a community builder for product managers.She co-founded Women in Product Toronto, teaches classes for APM Canada, and currently sits on the board of the Toronto Product Management Association.
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